Delivery Information
We offer Door to Door Delivery and Pickup
Door to Door Delivery
Door to Door is free in Abuja city for order that is N5000.00 and above. Delivery time starts from the day you place your order to the day one of our delivery associates makes a first attempt to deliver to your address. As a marketplace, we have the option of making deliveries via other reputable couriers or delivering your order to you ourselves. Delivery will be attempted 2 times over 5 days from 8.00 am to 5:00pm after which the item will be cancelled or refer to Pickup
Pickup Stations
Delivery time starts from the day you place your order to when you receive the SMS to pick up your order from our pickup station.
standard shipping : 5-8 business days
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full kg.
*If your order is multiple items and one of them is out of stock, we will go ahead and ship the rest of your order issuing store credit for the item(s) not in stock.*
| ZONE | LOCATION | SHIPPING COST | DELIVERY TIMES |
| Zone 1 | Abuja | N1,000.00 order below N5,000.00
Free for order above N5,000.00 |
1-2 working days |
| Zone 2 | Lagos, Ogun, Oyo, Osun , Ogun, River, Bayelsa, Akwa Ibom, Cross River, Yobe, Adamawa, Borno, Taraba, Kebbi, Sokoto | From N5,000.00 depending on weight | 3-4 working days |
| Zone 3 | Niger, Kogi, Benue, Nasarawa, Kaduna | From N2,000.00 | 1-2 working days |
| Zone 4 | Abia, Edo, Ondo, Ekiti, Delta, Edo, Enugu, Imo, Anambra, Ebonyi, Plateau | From N3,000.00 | 2-3 working days |
| Zone 5 | Kano, Jigawa, Kastina, Bauchi, Gombe | From N4,000.00 | 2-3 working days |
We would try to keep delays to a minimum.
To ensure that your package is properly delivered and you receive shipment within the time frame we advise you ensure that your shipping address is correct because change of address will attract another charges once order have been sent to you. This includes not only the address that your order is going to, but also the name of the recipient. We cannot be liable for delivery of your order to the wrong address or the wrong person as a result of you supplying us with incomplete or inaccurate information.
We will make every effort to deliver your order within estimated timescales. However, delays are occasionally inevitable due to unforeseen factors or events outside our control for example, material shortages, travel or transportation disruption, software or technical failures or higher than anticipated demand.
What is the estimated delivery time?
Standard delivery time is 7 days however, this may vary by location and even product. Delivery time for products are usually indicated on the product detail page.
Do we deliver internationally?
We don’t deliver items internationally. You are more than welcome to make your purchases on our site from anywhere in the world, but you’ll have to ensure the delivery address is within Nigeria.
Can my order be delivered the same day I order?
Yes it can. However, this depends on the product ordered and the location for delivery. You can identify such products at checkout.
When you place an order, we will estimate delivery dates for you based on the availability of your items and the delivery options you choose.
How can I pay for my order?
You can either pay online with your card or pay into our Bank account or pay cash on delivery.
What happens if i don't get my order after paying for it?
This has never happened before but if it does simply send us an email and we would track your order for you. Worst case scenario we would send out a fresh order or give you a full refund.